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Mobile Check Deposit

Skip the branch! Deposit your checks on the go.

What is Mobile Check Deposit?

Truliant's top-rated Tru2Go® Mobile App lets you deposit checks quickly and securely, 24/7, right from your smart phone. Whether you have a personal or business account, you can deposit checks from anywhere without a trip to your local branch or ATM. Download from the App Store or Google Play.

It's convenient and easy. Simply use the Tru2Go app on your phone to take a picture of the check and follow the steps shown to deposit it into your preferred account.1

Key features (with latest version of the Tru2Go app):

  • Deposit multiple checks at one time
  • Amount of check entered based on image, no manual entry required
  • Warning error before you deposit check if something is incorrect
  • Available in Spanish (Disponible en Español)

To use Mobile Check Deposit, members must:

  • Have a qualifying checking or savings account or loan with Truliant
  • Maintain personal and/or business accounts in good standing
  • Be enrolled in Truliant’s digital banking – To sign up, download the Tru2Go app or visit Truliant.org and select ‘Sign Up’

How do I use Mobile Check Deposit?

To avoid processing delays or returned checks when using Tru2Go, please follow the steps below:

  1. Be sure you have the latest version of the Tru2Go app downloaded so you have access to all features.
  2. Sign your name on the back of your check and be sure to clearly print "For Mobile Deposit at Truliant" on the line(s) below your signature.
  3. Log into Tru2Go and select 'More' at the bottom of your screen.
  4. Click 'Mobile Check Deposit' at the top.
  5. Choose the account you'd like to deposit the check into.
  6. Take a picture of the front of the check, if the image is clearly visible, tap 'Continue'. You can also select 'Retake' if needed.
  7. Take a picture of the back of the check and if the image is clearly visible it will return you to the screen. You can also select 'Retake' if needed.
  8. Repeat steps 5-7 to deposited additional checks.
  9. Click 'Deposit' to finish. All checks will be submitted at the same time.
Once your check is accepted, you will see that your check was either successfully deposited or in review.

You can also deposit a check from your computer and scanner by using Online Banking. Simply log into Online Banking and select ‘Mobile Check Deposit’ from the ‘Additional Services’ drop down menu. Then, upload your check scans or images as instructed.
 

What are the requirements to use Mobile Check Deposit?

To use Mobile Check Deposit, you must:

Mobile Check Deposit FAQs

What happens if my deposit is in review?

Sometimes, we need to manually process a check that has been submitted through Mobile Check Deposit. If one of your checks is selected to be manually processed, we will typically process these within one business day. Please do not resubmit your check for processing.

Once we review your check, you will receive an email notification. To be sure that you receive these notifications, make sure that your email address is up to date with us. You can review your email address and other information by selecting the gear icon in the top right under the 'More' menu in Tru2Go or by going to 'My Settings' in Online Banking.

What are the limits on Mobile Check Deposit?
Mobile Check Deposits are subject to daily and 30-day rolling limits with a maximum of $3,750 per day, and $15,000 per month, for personal accounts and $26,000 per day, and $65,000 per month, for business accounts. Your daily deposit limit is displayed in your Tru2Go mobile app on the Mobile Check Deposit page. If your deposit exceeds either your daily or rolling limit, your deposit may be rejected.



If you find your banking needs frequently exceed these limits, we may be able to help. Give us a call at 800-822-0382 and ask your representative about increasing your mobile deposit tier (subject to approval).
Do I need to keep the paper check after depositing through Mobile Check Deposit?
We recommend keeping a check for 60 days after you have deposited it. After this period of time and after you have confirmed the deposited funds have been applied to your account correctly, you can destroy the check or mark it as void.
When will my funds become available after depositing through Mobile Check Deposit?
As with any deposit method, your deposit may be subject to a full or partial hold after acceptance. You can learn more by seeing our Funds Availability Policy.
Can I view previous or pending deposits made through Mobile Check Deposit?
Yes, you can review your previous or pending deposits on the History tab after clicking ‘Mobile Check Deposit.’ And you can delete a pending deposit from here if you prefer to deposit it through a different channel.
Can I make a Mobile Check Deposit on Sundays?
Mobile deposits can be made anytime, on any day of the week, even holidays. Deposits on weekends and holidays may take longer than normal to appear in your account.
(1)  Deposits are subject to daily and rolling 30-day limits. Minimum age to use Mobile Check Deposit is 16.